Support

Write to us: romanivvladyslav057@gmail.com. Describe what happened and include your phone model and iOS version.

Frequently asked questions

My data is missing on a new phone

Sign in with the same Apple or Google account you used on the old device, and the App will restore the copy from your cloud. When signing in with Google, allow access to Google Drive.

Banks don’t update on a new phone

Bank access keys are stored only on the device where they were added. Connect monobank and PrivatBank on the new phone again.

How do I delete all my data?

Profile → “Delete all account data”. Records are removed from the device and from the copy in your cloud.

How do I disconnect a bank?

Settings → the bank’s card → “Disconnect”. You can also revoke the monobank token on the bank’s website and end the Telegram session in Telegram → Devices.